How To Fix ActiveSync Event ID 3033 Error

Sometimes your system may display an ActiveSync Event ID 3033 message. There may be several reasons for this problem to occur.

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    Make sure your firewall is configured to work properly with Exchange ActiveSync in addition to Direct Push technology. In particular, make sure your firewall is configured and that requests to Exchange ActiveSync do not time out before they can be processed.

  • Hello

    I suggest setting four specific values ​​(MinHeartbeatInterval, MaxHeartbeatInterval, HbiSampleSize, HbiAlertThreshold) to 0 in the following Windows registry key on your computer.

    activesync event id 3033

    HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesMasSyncParameters

    Here are the different steps:

    A new DWORD value, rename it to “MinHeartbeatInterval” for example. Double click on it and set the specific value to 0 likes.

    Create a few more, these are three values ​​and they are set relative to 0:

    MaxHeartbeatInterval

    activesync event id 3033

    HbiSampleSize

    Alert threshold Hbi

    After that, restart the IIS ADMIN service and see if the 3033 runtime still occurs.

    If the event is still pending after the registry change, confirm it in Check with me using the Massync.dll file tag. (To find the version file, Go to the default install shared folder C:Program FilesExchsrvrbin, find the file and right click properties, version, click the version file to name it: tell me the number from my release file. )

    If the file version is below 6.5.7654.7, we install hotfix 957191, which may update the file.

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;957191

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  • In our database of owners and resolved cases, I have found many difficult cases where a fix can fix a false positive event ID 3033.

    Hope this helps. Thank you

    Elvis

  • Marked as pickup Elvis White Wednesday, July 28, 2010 at 7:09 am
  • I confirm that you have installed all four pairs Set to 0 to reset the following registry key.

    New DWORD value, rename the name ‘MinHeartbeatInterval’ as. Double click on it and set the exact value to 0 as.

    After that, restart the IIS ADMIN service and check if event 3033 still occurs.

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